HCML acquires healthcare rm with focus on workforce health and wellbeing

Dec Connolly Editor

Email business@thebusinessjournal.co.uk

HCML, one of the UK’s most comprehensive providers of rehabilitation and care management solutions, has acquired healthcare rm, the Employee Health Risk Management specialists.

The acquisition will enable HCML to significantly expand its presence in the corporate health market and adds to its service lines for employers and their employees. Following the acquisition, HCML will be able to provide its clients with a more comprehensive range of healthcare services, including an integrated and holistic approach to most aspects of workforce Health and Wellbeing. It will offer employers a “one stop shop” for Health and Safety, Occupational Health and Health and Wellbeing Benefits. Working together will strengthen opportunities for both entities to penetrate new markets.

Complementary to HCML, healthcare rm provides integrated employee health risk support including its alternative approach to an EAP Service which provides employee access not only to traditional psychological support but also advice and guidance on musculoskeletal disorders, nutrition, menopause, ageing and much more. This unique Case Management service addresses traditional ill health concerns and assesses the underlying cause and contributory risk factors. This reduces the risk of future ill health whilst also saving employers the cost of absence and treatment of such problems.

Following the acquisition, healthcare rm will gain enhanced business development opportunities and marketing expertise, as well as access to HCML’s in house developers to further enhance their growing digital capabilities. In addition, HCML will benefit from the healthcare rm integrated health and wellbeing platform which enables the collection of a unique data set that drives meaningful management information for employers and has evidenced significant cost savings for employers and considerable benefits for employees.

HCML ​sees this investment as a strong indicator of its commitment to the corporate health and wellbeing market.

Nick Delaney, CEO, HCML, said: “Increasingly, this market is moving away from traditional reactive occupational health solutions and looking for ‘whole of workforce’ data-driven preventative engagement with employees.”

healthcare rm currently leads the market in these solutions. The acquisition will significantly enhance HCML’s ability to provide innovative and effective solutions to its existing customers and the wider market. healthcare rm will also benefit from direct access to HCML’s blue chip insurer customer base as well as enhanced in-house support to further develop their proposition and grow the business.

healthcare rm will continue to operate under its name as a subsidiary of HCML with the current SMT and staff all remaining in place to drive the business forward.

​Nick Delaney, CEO, HCML, continued: “healthcare rm is a thought-leading business in the corporate health and wellbeing market with a range of blue-chip customers including Centrica, IHG and DHL, as well as working closely with the NHS. Adding its highly reputable services will significantly enhance HCML’s ability to offer innovative solutions to the full range of PMI and GIP insurers, corporate healthcare trusts and corporates themselves.

“healthcare rm has an excellent management team, led by Dr Pamela Gellatly, and I look forward to working together as we drive change to improve the health of millions of employees.”

HCML has been supported in this deal by its private equity investors, Apposite Capital. The ongoing support has been invaluable in bringing this investment to completion. Apposite Capital’s exclusive focus on high-quality healthcare businesses, which really make a difference to the communities they serve, has been a core principle for all parties and an important element in establishing the ‘fit’ between the two businesses.

Dr Pamela Gellatly, CEO, healthcare rm, said: “Over the last eight years our data has identified that there is a strong correlation between ill health and underlying personal risk factors that are often both physical and psychological. At a time when employee wellbeing is so high on the corporate agenda, joining forces with HCML will enable the two organisations to offer employers, insurance companies and intermediaries a service which is truly unique, and which can demonstrate results. Our combined experience will further enhance the products and services that we will be able to offer our clients and which will truly make a difference to our customers.”

Founded in 2003, HCML is one of the UK’s largest case management and treatment services providers, with capabilities ranging from minor injuries to complex ‘catastrophic’ cases, corporate sickness management, and an integrated network of over 1,000 physical and psychological treatment providers. HCML’s highly specialised case managers, medical expertise and clinical governance have earned it a reputation for excellence of service among its long-standing customer base, made up of insurance companies, solicitors, and corporates.

healthcare rm was founded in 2000 by Dr Pamela Gellatly to bring an integrated approach to employee health management that incorporates safety, health, and wellbeing. Its service offerings range from preventative measures including supported employee wellbeing programmes and tailored healthcare plans, to dedicated on-hand expertise with 24/7 access to mental health support. With its data-driven health and wellbeing solutions, highly experienced multidisciplinary team and seamless integration with HR or Sickness Absence Reporting Systems, healthcare rm is trusted by some of the biggest blue-chip organisations in the UK.